How do I return?

• Enter your order number and email address in the fields above and click Start
• Follow the instructions and select the items you want to return
• You will get a confirmation email with the shipping guidelines once the return request is approved

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

• They must be in original condition
• In the original packaging, or preferred packaging. 

Are there any charges for return?

•  No charges for returns and exchanges. 

We also offer customer credit via emails for your refunds in the form of a one-time-use discount code for the order amount.

How soon will I get my refund?

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.

• Late or missing refunds (if applicable) If you haven’t received a refund yet:

  1. First, check your bank account again.
  2. Then contact your credit card company, it may take some time before your refund is officially posted.  The timeline showed below.
  • Credit card payment refund: 5-10 business days to refund.
  • PayPal Payment refunds:  3-5 business days to refund.